I wanted to take a moment to reassure you that Peach State remains committed to our members and employees during these uncertain times. We are taking the necessary steps to ensure continued service to our members in today’s rapidly changing environment, while maintaining the health and safety of everyone involved. Our Executive Team meets daily and is in constant communication with one another, and is providing regular communications to our employees and Board members. We have deployed many of our back-office staff to work remotely from home or other branch locations to ensure uninterrupted service while maintaining social distancing. In our branches, our employees continue to regularly clean high traffic areas throughout the day. I am very proud of how quickly our team has adapted to the changes we have put in place to ensure their safety and that of our members.
 

We're finding it necessary to close some of our branch lobbies. We are monitoring this situation and may need to make additional closures for the safety of everyone involved. For those locations where the lobbies are closed, we will still be available via phone and drive thru. If you have special circumstances that require you to come into a branch and the lobby is closed, we will try to accommodate you with an appointment. We thank you for your patience during this time.
 

We know that you may find yourselves facing financial difficulties in these uncertain times and we’re here to help. If you are impacted, we can assist with a loan and have created a special Skip-a-Payment Form that will allow you to request skipping payments for up to two months on a Peach State loan. (Certain conditions will apply; please refer to form for details.) I urge you to be proactive and not to wait if you think you may need financial assistance so that we can assist you as quickly as possible. We also offer BALANCE Financial Fitness, a free online service for our members: https://peachstatefcu.balancepro.org (search COVID-19 for some helpful resources).
 

I also want to reassure you that your money is safe and your accounts are fully insured. The National Credit Union Administration (NCUA) provides insurance coverage of up to $250,000 for your credit union account(s). And, we offer additional insurance on larger deposits – your accounts are also insured up to an additional $750,000 with coverage by Excess Share Insurance Corporation (ESI), a licensed insurance company, for combined coverage of up to $1,000,000.
 

If there is anything that we can do to assist you and your family, please reach out to us. We thank you for being a loyal member. Stay safe and well.
 

Sincerely,

Marshall Boutwell
President/CEO

Current Branch Closures

Due to concerns about COVID-19, and for the health and safety of our members and employees, some branches may have different hours or service limitations. We are committed to our members and plan to keep our lobbies open as long as we can. In order to protect everyone involved if you are unwell or have a fever, please use the drive thru or call us at 678.889.4328 or toll free at 855.889.4328 if you need assistance.

We are actively monitoring this rapidly changing situation. To stay up-to-date with the most recent changes, please visit our Locations and Hours page. Current branch closures are below. You may also access your account(s) online or with the mobile banking app.

• Beginning Saturday, March 21st and until further notice, all branches with Saturday hours will only offer service through the drive thru on Saturdays (lobbies will be closed).
• Effective Monday, March 23rd the Evans branch is only providing services through the drive thru and the lobbies are closed until further notice.
• Our Central Gwinnett High School and the Richmond County Board of Education branches remain closed until further notice. 

Digital Services

We strongly encourage you to take advantage of our digital services, which will allow you to access your account(s) remotely without having to visit a branch. We offer:

• Online Banking at www.peachstatefcu.org.
• Mobile Banking, including Mobile Check Deposit, on your smartphone with our app.
• Apply for a loan online or by calling our Loans By Phone Call Center (770.580.6000).Telephone Banking with MemberLine (770.338.4180)

If you need assistance enrolling, please contact us at 678.889.4328 or toll-free at 855.889.4328.

Updating Your Contact Information 

Given how rapidly things are evolving, we want to ensure that we can communicate with all of our members quickly about branch closings, adjusted hours, and any other important announcements. We ask for your patience as we may be reaching out more than normal given these extraordinary times in order to keep you fully informed of what's going on at the credit union. Please be sure that we have your most up to date contact information, including an email address. You can contact us at 678.889.4328 or toll-free at 855.889.4328 to update your contact information.

Annual Meeting | UPDATE

Our Annual Meeting is currently scheduled for Tuesday, April 21, 2020 at 6:30 p.m. at Gwinnett County Public Schools’ Instructional Support Center in Suwanee, Georgia. However, given the circumstances surrounding COVID-19, the meeting may be postponed.  We are researching the possibility of holding a virtual meeting where members can join online from their homes. As plans become more definite, we will be sure to keep you informed.